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Terms & Conditions

Please read these service terms before placing a PAN-related or PVC card printing request.

By submitting a request, you confirm that the information and documents you provide are accurate, authentic and belong to you or are supplied with the document holder's permission.

1. Service scope

We provide customer assistance for PAN application-related documentation, correction guidance, file preparation and permitted PVC card printing. Final approval, verification and issuance of government documents remain solely with the respective official authority.

2. What is required for PVC card printing

Clear source fileA readable, customer-provided PDF or high-quality image of the document to be printed.
Customer authorisationThe document holder's approval, or proof that you are authorised to request the print.
Correct detailsPlease check names, numbers, dates and photographs before confirming the print request.
Permitted documentPrinting must be allowed under applicable rules. We may refuse a request if legality or authorisation is unclear.

3. Customer responsibilities

4. Printing and delivery

Colours, trim position and finish can vary slightly from an on-screen preview. Processing or delivery timelines are estimates and may depend on document quality, supplier availability and courier service.

5. Refusal of service

We may decline or cancel a request that appears unauthorised, misleading, fraudulent, illegal, incomplete or technically unsuitable for printing.

6. Changes to these terms

We may update these terms when our services change. The latest version published on this website applies to new requests.